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The Shortlist · United States

The AI Visibility Index for Shopify brands

Shoppers now ask assistants for buying advice, and the reply is a list of brand names. Each window we put the same shopper questions to ChatGPT, Perplexity and Gemini and log every Shopify brand they name, where it sits in the answer, and which brands they skip. The scores are tallies, nothing more.

See the index by industryHow we measure it

  • ChatGPT
  • Perplexity
  • Gemini
Industries
8
Answers analysed
689
Verified Shopify brands
175
Never named once
50

Patterns in the data

What the answers keep showing.

Platform split

The assistants disagree.

Boll & Branch scores 45.7 points apart between its best and worst assistant in bedding & home. Winning on one says little about the other two.

ChatGPT27.6
Perplexity73.3
Gemini36.7
See the full Bedding & Home index

One answer, a handful of names

The answer is the whole shelf.

An assistant replies with five or six brands and stops. There are no results pages to scroll and no paid slot to buy. A brand left out of the reply is out of the running.

ShopperWhat are the best skincare brands right now?

Assistant
  1. The Inkey List
  2. Naturium
  3. Hero Cosmetics
  4. Glow Recipe
  5. Tatcha
  6. your brand not named
See the full Skincare index

Zero mentions

50of 175

Verified Shopify brands with no mentions at all.

689 answers in the current windows, and these stores appeared in none of them, on any assistant. Every industry page names its own.

See what the assistants cannot read

Method

Four steps, repeated every window.

No weighting, no modelling, no estimates for brands we did not measure. Every figure on these pages traces back to a saved answer.

  1. 01

    Fix the questions

    30 questions per industry, phrased the way shoppers type them into search and chat tools. No brand is named in any of them.

  2. 02

    Ask all three assistants

    ChatGPT, Perplexity and Gemini each receive the identical set through their APIs, with live search available, in every window.

  3. 03

    Check each store

    A brand is ranked only after its storefront passes a Shopify check. Brands that fail it are shown on the page but never scored.

  4. 04

    Tally the mentions

    Each mention is logged with its place in the answer and the assistant that gave it. Mentions over answers gives the score.

The method in full

Frequently asked questions

About the Shortlist.

What is the ForgeCRO Shortlist?

ForgeCRO’s own running record of which Shopify brands AI assistants put forward when American shoppers ask ChatGPT, Perplexity and Gemini for buying advice, and which ones they leave out. A brand is only scored once its store has been confirmed as Shopify.

Which AI assistants does the Shortlist measure?

ChatGPT, Perplexity and Gemini. Each is asked the same fixed set of shopper questions per industry, through its API with web search or search grounding on, so the answers reflect the live web rather than training data.

How is the Visibility Score worked out?

Take the answers in a window that mention the brand, divide by every answer in that window, multiply by 100. Mentioned in 40 of 90 answers means 44.4. There is no weighting or modelling on top. Average position records how far down each answer the brand came when it did appear.

Can a brand buy its way in, or up?

No. Each industry’s brand list is locked before scanning starts and stays fixed until it ends, and the score is a tally of mentions. ForgeCRO sells audits and fixes, never placement.

How often is the Shortlist updated?

Every scan window is dated on the page. The index is rescanned on a rolling basis; movement shows the change in rank against the previous window for that industry.

What does zero mentions mean for a brand?

Not one answer in the window, on any assistant, for any question, put it forward. That usually means the assistants cannot read the store well enough to have a reason to. The free AI visibility audit shows which part is missing.

Why only Shopify brands?

Because that is who ForgeCRO works with, and because a verified population makes the index useful. Brands that got named but do not run on Shopify are listed on each industry page so nothing is hidden; they are just not ranked.

My brand is not in the index. How do I get it added?

Send the store URL through the contact page with “Add my brand to the Shortlist” selected. If the store runs on Shopify and sells in the United States it joins the population for the next scan window.

Want to move up

Now you know the list. Here is how you get on it.

AI recommends what it can read. The free audit shows which part of your store the assistants cannot use, and the fixed-price team repairs it at the source.

Book a callRun the free AI visibility audit